LumaWood™ Kids' Book Lamp

At Life Revamped, we are committed to processing and delivering your orders efficiently. Below are the details of our shipping policy:

Important Shipping Information

To ensure a seamless delivery experience, please review your order carefully and provide accurate and complete shipping details at checkout. This includes ensuring your shipping address is correct and up-to-date and providing an active phone number for communication with the courier.

Double-check your order details before proceeding to checkout to avoid delays or additional costs.

Note: Unclaimed or returned packages due to inaccurate address information or failure to collect within the allowed timeframe may incur additional redelivery fees. Your cooperation ensures that your order reaches you promptly and without complications.

Order Processing

Orders are gathered, sorted, and forwarded to our dispatch team the day after they are placed. Each order is carefully prepared, inspected, and securely packed before shipment. This process typically takes 4-10 business days to complete.

Shipping Times

Standard shipping times range from 7-24 business days, depending on your location and the selected shipping method. Factors such as customs delays, weather conditions, or courier issues may impact delivery times. While these delays are beyond our control, we’ll keep you informed.

Couriers and Tracking

The courier service will be selected based on your location to ensure efficient delivery. Once your package is dispatched, it will be scanned at the courier’s hub and assigned a tracking number, sent to you via email or SMS. Use this tracking information to monitor your package’s journey and make arrangements for collection if necessary.

Missed Deliveries and Returns

If delivery attempts fail, the package will be held at the courier hub for a limited time. Prompt collection is recommended to avoid it being returned to the sender.

Returned packages due to customer unavailability or incorrect details may incur additional fees. Reshipping is possible upon payment of new shipping fees and any applicable import taxes.

Additional Notes

Shipping times may vary during peak seasons, holidays, or unforeseen circumstances. For any shipment issues, please contact our customer service team for assistance.

We appreciate your understanding and patience as we work to deliver your order as quickly and safely as possible.

Thank you for shopping with Life Revamped!

At Life Revamped, we are committed to providing you with quality products and exceptional service. If you are not completely satisfied with your purchase, this policy will guide you through the process.

1. Reporting Issues

For discrepancies, damages, missing items, incorrect products, or other concerns, contact us within 7 days of receipt. Issues raised after this timeframe will fall outside our coverage. Our support team will assess the situation and provide the best possible resolution, which may include replacements, refunds (full or partial), or store credit.

2. Return Process & Refund Timelines

To initiate a return or refund request, email us at liferevampedconnect@gmail.com with your order number, a detailed explanation of the issue, and photos or evidence if applicable. Approved returns must follow the instructions provided by our team. Refunds will be processed within 7-14 business days of receiving the returned item in acceptable condition.

3. Buyer Responsibility for Return Shipping

For issues that fall outside our coverage or are not due to our fault (e.g., buyer's change of mind or incorrect orders due to customer error), return shipping and handling are the buyer's responsibility. Life Revamped does not provide return labels in these cases. Please ensure products are well-handled when returning them.

4. Exchanges

We encourage responsible shopping by carefully reviewing product descriptions, variants, sizes, colors, and specifications to ensure alignment with your preferences. Exchanges may be subject to additional shipping fees and are contingent on product availability.

5. Refunds: 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for eligible items. To qualify for a refund, the product must be unused and in the same condition as delivered, with original packaging, labels, and tags intact. Refund requests for items showing signs of use, damage, or missing components will not be accepted.

6. Shipping & Address Accuracy

To ensure seamless delivery, provide a complete and accurate shipping address at checkout and include an active phone number for courier communication. Unclaimed or returned packages due to inaccurate information or overdue collection at the depot may incur additional fees for redelivery.

7. Items Not Eligible for Refunds or Exchanges

The following items are not eligible for refunds or exchanges:

Perishable items

Customized products

Intimate goods (for hygiene reasons)

Items marked as "Final Sale" or "Non-Refundable"

8. Additional Notes

Shipping fees, including those for returned items, are non-refundable unless the issue is caused by Life Revamped.

We reserve the right to decline returns or refunds that do not meet the policy’s conditions.

Thank you for choosing Life Revamped. We appreciate your understanding and cooperation in taking care of our products. Your satisfaction is our priority!

For inquiries, kindly fill out our contact form on the Life Revamped website or send us an email at liferevampedconnect@gmail.com.

Please let us know any concerns you may have, and our friendly support team will get back to you within 24-48 hours during weekdays!

Thank you for choosing Life Revamped!